Royal Fabrication is committed to respecting your privacy. The information you submit will be kept confidential and in accordance with the European General Data Protection Regulations (G.D.P.R).
We may store your name, email address, postal address and phone number via any of the following processes:
We may use photographs of you on our website or marketing material if you have provided us with the images voluntarily with consent to use them for this purpose or if you were photographed. We may share your images and testimonials if you have voluntarily added it to a public platform to review our services or products or if you choose to comment on our blog.
We do not have access to your banking details via our payment system (Stripe) and therefore they cannot be stored by us. If for any reason you cannot access our payment system, you have the option to complete transactions by Paypal or bank transfer. If you provide your banking details as a supplier (by invoice) we may hold your records as per our accounting requirements. Where your details are no longer relevant they are destroyed.
Personal Information provided by you will only be used for the following purposes appropriate to the services or products you have obtained from Royal Fabrication.
Personal identity and contact details are stored in our system which can only be accessed by employees of Royal Fabrication and other individually authorised users.
When you opt-in to our email newsletters your data is stored by Mailchimp as per their data policy. You have the option to unsubscribe at the bottom whenever you wish.
The owner, the employees and other specialists who are authorised are the only people who have access to the data. Limited access only for specific parts for a specific period of time. With regards to your data, your records may need to be accessed by trusted professionals e.g. accountants/IT professionals for the purpose of fulfilling our business duties and operations.
Royal Fabrication requests all these third parties to have in place their own G.D.P.R. policies, fully up to date as per European standards. Similarly, any staff employed by the Royal Fabrication will be bound to the standards of this document and the latest data regulations.
We may also be required under law to surrender records to legal authority. We will inform you of any such request unless it is forbidden by law.
Please understand, it is not possible to deliver services and products you request, if we cannot hold any records on you at all.
All accountancy records must be retained for a minimum period of 6 years. However, all records will be destroyed at any time if you request it in writing by email to the data collector except those we are legally required to retain.
Contact details that are no longer relevant to the business of Royal Fabrication will be reviewed and destroyed after one year.
We may be contacted for all matters relating to your personal records. All requests for destruction, receipt or amendment of records should be made by email to [email protected]
At every step we endeavour to protect your data. To facilitate your request you will need to verify your identity and contact details along with the types of services or products you purchased from us and the dates of your purchases